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The importance of good communication in the workplace

The importance of good communication in the workplace

Home » The importance of good communication in the workplace

Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation. Employers who invest time and energy into delivering clear lines of communication will rapidly build trust among employees, leading to increases in productivity, output and morale in general.

Meanwhile, employees who communicate effectively with colleagues, managers and customers are always valuable assets to an organisation and it is a skill which can often set people apart from their competition when applying for jobs.

Poor communication in the workplace will inevitably lead to unmotivated staff that may begin to question their own confidence in their abilities and inevitably in the organisation.
The importance of strong communication runs deep within a business.

Here are five key reasons you should be paying attention:

1. Team building – Building effective teams is really all about how those team members communicate and collaborate together. By implementing effective strategies, such as those listed below, to boost communication you will go a long way toward building effective teams. This, in turn, will improve morale and employee satisfaction.

2. Gives everyone a voice – As mentioned above, employee satisfaction can rely a lot on their having a voice and being listened to, whether it be in regards to an idea they have had or about a complaint they need to make. Well established lines of communication should afford everyone, no matter their level, the ability to freely communicate with their peers, colleagues and superiors.

3. Innovation – Where employees are enabled to openly communicate ideas without fear of ridicule or retribution they are far more likely to bring their idea to the table. Innovation relies heavily on this and an organisation which encourages communication is far more likely to be an innovative one.

4. Growth – Communication can be viewed both internally and externally. By being joined up internally and having strong lines of communication you are ensuring that the message you are delivering externally is consistent. Any growth project relies on strong communication and on all stakeholders, whether internal or external, being on the same wavelength.

5. Strong management – When managers are strong communicators, they are better able to manage their teams. The delegation of tasks, conflict management, motivation and relationship building (all key responsibilities of any manager) are all much easier when you are a strong communicator. Strong communication is not just the ability to speak to people but to empower them to speak to each other – facilitating strong communication channels is key.

How can you improve how your organisation communicates?

With 25-years of big corporate and small business experience, I understand the value of good communication.

Below, I’ve outlined some of the key areas where organisations can improve and enhance communication between their teams.

  • Define goals and expectations– Managers need to deliver clear, achievable goals to both teams and individuals, outlining exactly what is required on any given project, and ensuring that all staff are aware of the objectives of the project, the department and the organisation as a whole.
  • Clearly deliver your message– Ensure your message is clear and accessible to your intended audience. To do this it is essential that you speak plainly and politely – getting your message across clearly without causing confusion or offence.
  • Choose your medium carefully– Once you’ve created your message you need to ensure it’s delivered in the best possible format. While face-to-face communication is by far the best way to build trust with employees, it is not always an option. Take time to decide whether information delivered in a printed copy would work better than an email or if a general memo will suffice.
  • Keep everyone involved– Ensure that lines of communication are kept open at all times. Actively seek and encourage progress reports and project updates. This is particularly important when dealing with remote staff.
  • Listen and show empathy– Communication is a two-way process and no company or individual will survive long if it doesn’t listen and encourage dialogue with the other party. Listening shows respect and allows you to learn about any outstanding issues you may need to address as an employer.

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If you need help with your business, I work with entrepreneurial business owners, executives and their teams to ensure full accountability so they can meet obligations, promises and commitments made to others and themselves. My name is Darren Finkelstein, Business Coach, Advisor and Presenter.

Visit my website for more info https://tickthoseboxes.com.au or reach out to us at questions@tickthoseboxes.com.au

Darren Finkelstein

Author – Who is this bloke?


Darren Finkelstein – The Accountability Guy® is an Accountability Coach, Business Advisor, Mentor & Author/Speaker.

Darren works with high-performing individuals and teams to get results, achieve their wildest dreams and smash their goals by leveraging over 30-years of experience both in the corporate world and in small business.

Darren is a successful entrepreneur, winning the Australian Entrepreneur of the year award for Dent Global. He built a wonderful lifestyle business which he successfully sold and exited after 15-years.

Before all of this, Darren worked for Apple for 10-years as ‘Manager of Commercial Markets’, during the inspirational Steve Jobs era and was awarded the prestigious Golden Apple Award during his time there.

Darren offers accountability at all levels, there are no excuses just action and results. 

  • Read his newest book: The Accountability Advantage – Play your best game
  • Complete Darren’s D.I.Y online program called: Accountability Made Easy
  • Engage Darren privately, through his popular One-On-One Sessions where he works with you and/or your team to implement and execute your plans to hit your goals. These private client sessions can be conducted via Zoom or face-to-face (subject to his travel policy) and COVID.
  • For groups of 3-7 px, Darren offers Group Accountability Forums for your team(s), networking group, alumni or project team. This is a shared learning environment and the strength of group accountability is very powerful indeed.
  • Darren is a great Speaker to hire him for your next event, workshop or conference. Face-to-face or virtually, he's truly engaging.

What Do You Need Help With?

  • Are you working hard but still not achieving your goals?
  • Are you feeling so overwhelmed, it’s overwhelming?
  • Do you need some direction on how to get your business to the next stage?
  • Perhaps, you are high-performing and successful and want to juggle more balls in the air at once?

Accountability is the superpower that you must harness.

You have so much to gain and nothing to lose! There is NO downside for you whatsoever by taking action. If you do nothing, it’s exactly the same as sticking your head in the sand and hoping it goes away. HOPE will not fix the situation, in fact, doing nothing just makes it worse, but you knew that...

You must take action now, otherwise, tomorrow’s result will be exactly the same as today’s. Implementation and execution are key and I’ll ensure you follow the plan and you meet your deadlines. After all, that is what true accountability is all about. Together, we can achieve your goals; you’ll meet your commitments and promises that you’ve made to others and most importantly, to yourself. You can’t do it alone.

Maintaining your current status quo, only means that you’ll miss important opportunities to make money. You’ll let people down, especially those that are important people to you, and that just pisses people off.

-----------------------------------------

Question
After reading this, how likely are you to achieve your GOALS, promises, obligations and commitments alone?
Unlikely I suspect.... without assistance.

Book your FREE Unboxing Session with
Darren Finkelstein – The Accountability Guy®

Together we’ll examine exactly where you’re at, what’s worked and what hasn’t. We’ll take a look at your priorities to set the path moving forward.


Each Unboxing Session includes
  • 45-60 min obligation-free Zoom call to discuss your goals, promises and commitments
  • Examine your priorities
  • Review your ‘To-Do List’ and we’ll dig-in to how you will implement
  • Together, we will create a plan and set timelines

Click here to book your free session.

 

Book your FREE Unboxing Session with
Darren Finkelstein – The Accountability Guy®

Together we’ll examine exactly where you’re at, what’s worked and what hasn’t. We’ll take a look at your priorities to set the path moving forward.


Each Unboxing Session includes
  • 45-60 min obligation-free Zoom call to discuss your goals, promises and commitments
  • Examine your priorities
  • Review your ‘To-Do List’ and we’ll dig-in to how you will implement
  • Together, we will create a plan and set timelines

Click here to book your free session.

 

Darren Finkelstein

Author – Who is this bloke?

Darren Finkelstein – The Accountability Guy® is an Accountability Coach, Business Advisor, Mentor & Author/Speaker.

Darren works with high-performing individuals and teams to get results, achieve their wildest dreams and smash their goals by leveraging over 30-years of experience both in the corporate world and in small business.

Darren is a successful entrepreneur, winning the Australian Entrepreneur of the year award for Dent Global. He built a wonderful lifestyle business which he successfully sold and exited after 15-years.

Before all of this, Darren worked for Apple for 10-years as ‘Manager of Commercial Markets’, during the inspirational Steve Jobs era and was awarded the prestigious Golden Apple Award during his time there.

Darren offers accountability at all levels, there are no excuses just action and results. 

  • Read his newest book: The Accountability Advantage – Play your best game
  • Complete Darren’s D.I.Y online program called: Accountability Made Easy
  • Engage Darren privately, through his popular One-On-One Sessions where he works with you and/or your team to implement and execute your plans to hit your goals. These private client sessions can be conducted via Zoom or face-to-face (subject to his travel policy) and COVID.
  • For groups of 3-7 px, Darren offers Group Accountability Forums for your team(s), networking group, alumni or project team. This is a shared learning environment and the strength of group accountability is very powerful indeed.
  • Darren is a great Speaker to hire him for your next event, workshop or conference. Face-to-face or virtually, he's truly engaging.

What Do You Need Help With?

  • Are you working hard but still not achieving your goals?
  • Are you feeling so overwhelmed, it’s overwhelming?
  • Do you need some direction on how to get your business to the next stage?
  • Perhaps, you are high-performing and successful and want to juggle more balls in the air at once?

Accountability is the superpower that you must harness.

You have so much to gain and nothing to lose! There is NO downside for you whatsoever by taking action. If you do nothing, it’s exactly the same as sticking your head in the sand and hoping it goes away. HOPE will not fix the situation, in fact, doing nothing just makes it worse, but you knew that...

You must take action now, otherwise, tomorrow’s result will be exactly the same as today’s. Implementation and execution are key and I’ll ensure you follow the plan and you meet your deadlines. After all, that is what true accountability is all about. Together, we can achieve your goals; you’ll meet your commitments and promises that you’ve made to others and most importantly, to yourself. You can’t do it alone.

Maintaining your current status quo, only means that you’ll miss important opportunities to make money. You’ll let people down, especially those that are important people to you, and that just pisses people off.

-----------------------------------------

Question
After reading this, how likely are you to achieve your GOALS, promises, obligations and commitments alone?
Unlikely I suspect.... without assistance.

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